Managed IT · Florida Keys
IT support for Keys businesses, from people who live here.
We keep your network, phones, email and security running from Marathon to Key West. On-site when it matters, remote the rest of the time.
- Since
- 2009, serving Keys businesses
- On-site
- Marathon to Key West, MM 50 to MM 0
- Remote
- Anywhere your team works
- Office hours
- 9:30 AM – 5:00 PM
- Clients
- Businesses and organizations only
What we do
One local team for the technology your business runs on.
Managed IT & helpdesk
Your outsourced IT department. Monitoring, updates and a real person to call when something breaks.
Learn moreNetworks & Wi-Fi
Wired and wireless networks that hold up in concrete buildings, salt air and busy season.
Learn moreSecurity & compliance
Practical protection for small businesses, including HIPAA work for medical and dental offices.
Learn moreBackup & hurricane continuity
Offsite backups we actually test, and a plan for the week the island is closed.
Learn morePhone systems & AI receptionist
VoIP phones that follow you to your cell, plus a conversational AI that answers when nobody can.
Learn moreMicrosoft 365, Google Workspace & cloud
Email, files and accounts on Microsoft 365 or Google Workspace, set up correctly and kept tidy.
Learn moreVideo surveillance
Camera systems you can check from your phone, with recordings kept on hardware you own.
Learn moreWebsites & hosting
Fast, simple business websites that you own, hosted properly and kept up to date.
Learn moreProjects & consulting
Office moves, new builds, upgrades and a second opinion when you need one.
Learn moreJune 1 – November 30
Ready before the cone points at us.
Every business down here has a storm story. Ours is getting your office shut down cleanly, your data safe off-island, and your team working again as soon as they have power and a signal.
- Offsite backups, tested on a scheduleYour data lives off the island, and we prove it restores.
- Clean shutdowns on power lossBattery backups that turn servers off safely instead of letting them crash.
- Phones that follow youYour main number rings staff cell phones when the office is dark.
- Work from wherever you evacuate toSecure remote access to email, files and line-of-business apps.
- A pre-storm checklist and a post-storm visitWe walk through it with you before landfall and bring you back up after.
Who we work with
Small offices that can't afford downtime.
Offices where a dead network or a lost file means lost business.
Legal, accounting & finance
Confidential files, deadline season and client portals that have to work.
Medical & dental
HIPAA-minded setups with encryption, MFA and an audit trail.
Hospitality & tourism
Hotels, B&Bs, charters and concierges: guest Wi-Fi, booking systems and busy-season uptime.
Schools & education
Classroom devices, student licensing and networks that handle a full building.
Nonprofits
Sensible, budget-aware IT and help with nonprofit software licensing.
Construction & trades
Crews in the field, estimates in the cloud and phones that reach everyone.
How we start
No long sales process.
We come look
A walk-through of your office, network and accounts. We write down what we find, including what's fine as it is.
We fix what's urgent
Backups that aren't running, accounts without MFA, the Wi-Fi dead zone at the front desk. You get a quote before we start.
We look after it
Ongoing monitoring, updates and support on a monthly plan, or on call when you need us. Your choice.
From our clients
Local businesses, long relationships.
“While there are many smart IT people out there, the IT Key West team speak our language and help us understand what is important to our business. They're always there for us when we need them.”
“IT Key West always provides exemplary service: they're deeply knowledgeable about IT, take time to explain matters to us, and are extremely responsive to keep our workflow process uninterrupted.”
“They are extremely reliable and knowledgeable in their jobs… Their rates are competitive and they always get the job done in a timely manner. I would refer IT Key West to anyone in need of IT solutions.”
Industries we work with
- Schools & educationPublic and private schools, preschool through high school
- Medical & dentalSurgical, medical and dental practices
- Law officesLaw firms and solo attorneys
- Accounting & financialCPA firms and wealth management
- Real estate & propertyBrokerages and real estate agencies
- Hospitality & lodgingInns, guesthouses, bars and concierge services
- Watersports & chartersWater tours and charter operators
- Retail & local shopsHardware and supply stores, outfitters, cafés and bike shops
- Construction & tradesContractors, plumbers, metal and wood shops, movers
- Marketing, media & printingDigital agencies, media and print shops
- Planning & consultingPlanning and consulting firms
- Churches & nonprofitsChurches and community nonprofits
We don't publish our client list. Ask us for a reference in your industry.
Tell us what's not working.
We'll come look, explain what we find in plain English, and give you a straight quote.